Lolajack withdrawals and deposits from Canada
Lolajack processes withdrawals within 3 business days, caps new players at 750 CAD a day and 7,500 CAD a month, and can keep 10% to 15% of a deposit you did not wager once. The payment method list stays hidden until you have an account, so we could not confirm Interac.
Read this over your morning coffee, before the first deposit, and the cash-out screen will hold no surprises later.
Withdrawal limits by VIP tier
Lolajack ties every withdrawal limit to your VIP tier, judged on the 90 days before the request (terms 6.12). A month without bets sends you back to the lowest tier, so a player who pauses for a few weeks starts again at 750 CAD a day.
| VIP tier | Levels | Per day | Per month | Daily cashback |
|---|---|---|---|---|
| Ember, Frost | 1 to 10 | 750 CAD | 7,500 CAD | none |
| Glacier | 11 to 15 | 1,500 CAD | 15,000 CAD | 1% to 5% |
| Blaze | 16 to 20 | 2,250 CAD | 22,500 CAD | 6% to 10% |
| Supreme | 21 to 25 | 3,000 CAD | 30,000 CAD | 11% to 15% |
The Lolajack VIP page and the terms disagree a little. The VIP page gives level 11 a monthly limit of 9,000 CAD and adds 1,500 CAD per level up to 30,000 CAD at level 25, while the terms table shows 15,000 CAD for Glacier as a whole. We would plan on the lower figure.
Reaching level 25 takes 200,000 VIP points. Lolajack's VIP page did not show how points are earned in our capture, so we cannot tell you how much play that means; treat the top tiers as out of reach for an ordinary budget.
How long a Lolajack withdrawal takes
Lolajack's finance department works withdrawals within 3 business days of the request "and/or" 3 business days after the last withdrawal was paid (terms 6.15). Read strictly, that second clause lets requests queue one behind another, and with three pending at most (6.13), a large win can stretch over weeks.
The team's hours are 6 AM to 5 PM GMT, Monday to Friday. Lolajack may also pause any payout for identity, balance or source-of-funds checks (6.16), and it can pay through a different method than the one you asked for (6.10).
Lolajack's About page says e-wallet payouts are "lightning-fast" and card payments take longer because a bank handles them. That is the casino's own claim; we have not timed a payout.
| Where you are | Lolajack payments desk (winter) |
|---|---|
| Newfoundland | 2:30 AM to 1:30 PM |
| Nova Scotia, New Brunswick, PEI | 2 AM to 1 PM |
| Quebec | 1 AM to noon |
| Manitoba, Saskatchewan | Midnight to 11 AM |
| Alberta | 11 PM (the evening before) to 10 AM |
| British Columbia | 10 PM (the evening before) to 9 AM |
Monday to Friday, converted from 6 AM to 5 PM GMT on standard time. When clocks spring forward in March, add one hour (Saskatchewan excepted).
Deposits: what we could see and what we could not
Lolajack's Canadian payments page confirms that the cashier runs in Canadian dollars and has Deposit and Withdrawal tabs. The methods themselves are logos, which our capture did not load, so we will not guess whether Interac, cards or a given e-wallet is in the list.
Bonus minimum
30 CAD per deposit to qualify for each welcome bonus. Lolajack sets other minimums and maximums per method at its discretion (6.5).
No bonus via
Neteller and Skrill. Deposits through either get no welcome bonus (welcome rule 10).
Crypto
Lolajack runs a separate crypto welcome bonus in USDT, so some crypto deposits exist; the coins and networks were not visible to us.
Same way back
Withdrawals go to the deposit method where possible (6.2). After a card deposit, payouts up to the amount deposited may come back as a refund to that card (6.6.5).
No refunds, mostly
Lolajack refunds a deposit only in exceptional cases, asked for within 24 hours and before the money is played (6.6).
Three rules that can shrink a Lolajack payout
Lolajack charges no published fee on a normal withdrawal, but three clauses can cost money. The first is the one-time rollover: every deposit must be wagered at least once before you withdraw (6.8). Skip it and Lolajack may cancel the winnings and keep 10% of the last deposit, or 15% when the account was funded by bank card or bank transfer.
The second is a monthly minimum. Lolajack can decline a withdrawal if you have not wagered 30 CAD in the same calendar month as the request (6.7): win in late October, ask on 2 November without a bet that month, and the request can bounce.
The third is for sleepers. After 180 days without a login, Lolajack may take 8 CAD a month from the balance until it reaches zero (6.18).
The rollover fee on a 200 CAD card deposit
Verification before the first payout
Lolajack can ask for certified ID, proof of address, proof that the card or wallet is yours, and bank or card statements, before or after a deposit (terms 5.1 and 5.2). You get 30 days to send them; Lolajack usually decides within 10 days of a complete answer (5.3), and it may add a phone call or a face check (5.5).
Photograph the documents on a plain table in daylight, all four corners in frame, and send them the day Lolajack asks. One more rule catches shared homes: Lolajack allows one account per household, address and IP address (3.2), so two adults under one roof cannot both play there.
All clauses from the Lolajack General Terms, version 1.13.
Withdrawal questions
How long does a Lolajack withdrawal take?
Lolajack processes a withdrawal within 3 business days of the request, or of the previous payout, and its finance team works only 6 AM to 5 PM GMT on weekdays (terms 6.15). Identity or source-of-funds checks can add time, and once the money leaves Lolajack the terms say further delays are not its responsibility.
Does Lolajack accept Interac?
We could not confirm Interac at Lolajack. The Canadian payments page shows Deposit and Withdrawal tabs in Canadian dollars, but the methods are drawn as logos that our capture did not load, so check the cashier after sign-up before you count on it.
Why was my Lolajack withdrawal declined?
The usual Lolajack reasons are in the terms: the deposit was not wagered once (6.8), less than 30 CAD was wagered in the calendar month of the request (6.7), requested documents are still missing (5.3), or three withdrawals are already pending (6.13). An active bonus also blocks payouts, because a withdrawal request voids it.